Effective Date: June 12, 2025
At Nashville Dip Pools ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
When you interact with our website, you may voluntarily provide personal information such as your name, email address, phone number, property address, and any information you choose to include in contact forms, quote requests, scheduling forms, or other communications with us.
If you interact with a chatbot available on our website, we and our chatbot service provider may collect and process the information you provide during those conversations, including any personal information you choose to share. Chatbot conversations may be recorded and stored to help us respond to inquiries, improve customer service, and enhance the functionality of the chatbot. Information collected through the chatbot is also subject to the privacy practices of our chatbot provider.
We also automatically collect certain information when you visit our website through cookies and analytics technologies. This information may include your IP address, browser type, device information, pages viewed, time spent on the site, referring websites, general geographic location, and website usage patterns. We may use third-party tools such as Google Analytics or similar technologies to collect and analyze this information.
We use the information we collect to respond to inquiries, provide customer support, schedule consultations, prepare project estimates, communicate with you regarding our services, improve our website and marketing efforts, analyze website traffic and usage trends, and maintain our business records and internal operations.
We do not collect or store payment information through our website.
If you provide your mobile phone number through our website or otherwise consent to receive text messages from Nashville Dip Pools, we may use SMS messaging to communicate with you regarding your inquiries, appointments, project updates, estimates, scheduling, customer service, and other information related to our services.
Providing your phone number and opting into SMS communications constitutes your consent to receive text messages from Nashville Dip Pools. Message frequency may vary depending on your interactions with us. Standard message and data rates may apply based on your mobile carrier and service plan.
Your consent to receive text messages is not a condition of purchasing any products or services. You may opt out of receiving SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us at info@nashvilledippools.com.
We do not sell, share, or disclose your mobile phone number or SMS consent with third parties or affiliates for their own marketing purposes. We may use trusted third-party service providers to facilitate SMS communications on our behalf, and those providers may process your information solely for the purpose of delivering messages and supporting our communications with you.
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers that assist us in operating our business and website. These providers may include website hosting companies, customer relationship management (CRM) platforms, email and communication providers, analytics providers such as Google Analytics, scheduling or form submission software providers, and chatbot or customer communication providers. These service providers are permitted to use your information only as necessary to perform services on our behalf and in accordance with their own privacy policies.
We may also disclose information if required by law or if necessary to protect our legal rights, property, or safety.
Our website uses cookies and similar technologies to improve functionality and understand how visitors interact with our website. Cookies are small text files stored on your device that help us recognize returning visitors and analyze website performance.
Certain third-party tools used on our website, including analytics providers, advertising platforms, chatbot providers, and SMS communication platforms, may place their own cookies or similar tracking technologies on your device. These technologies help provide functionality, analyze website usage, and improve user experience. The use of these cookies is governed by the respective third party's privacy policy.
You may disable cookies through your browser settings; however, doing so may affect certain website functionality.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
We implement reasonable technical and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on your location and applicable law, you may have the right to request access to the personal information we maintain about you, request correction of inaccurate information, request deletion of your personal information, withdraw consent to certain uses of your information, and request information regarding how your data is used.
To exercise these rights, please contact us using the information below.
Please note that information collected and stored by third-party providers, including chatbot service providers, may be subject to those providers' own privacy policies and procedures. Requests to access, correct, or delete chatbot conversation data may need to be submitted directly to the applicable provider. We will make reasonable efforts to assist you with such requests when possible.
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Nashville Dip Pools
Email: info@nashvilledippools.com
Monday–Saturday: 8 AM to 7 PM. Special appointments available upon request.
Monday–Saturday: 8 AM to 7 PM Special appointments available upon request.
